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OUR SHIPPING SERVICES
Shipping: We have shipping accounts with all the major carriers: Fed Ex, UPS, USPS, Airborne, Estes, Old Dominion, ABF Interstate Motor Carriers, to name a few. While we do offer discount shipping rates because of our high volume of global traffic, we are in no way responsible for the actions of any carrier once the products leave our docks. We are a Sign Manufacturer, NOT a shipping company. We offer these discount shipping rates as a courtesy for those who might not have shipping accounts. We will be more than happy to use your shipping company, and our facilities have docks to accommodate every style vehicle.
Damaged Items: Each crate that leaves our docks is insured for the full value of its contents. Should in the very rare incidence something get damaged during shipping, everything is covered. If you receive a shipment that you believe is damaged, inform the delivery person immediately. Open the package in front of the courier and inspect it. In these rare cases, we will at our discretion repair or replace the unit immediately.
PRODUCT WARRANTY
We advertise our Monument Sign Solutions as lifetime, maintenance free products. We have examples in every extreme weather climate imaginable, and (knock on wood) in our 15 years of business have YET to have had a single issue with the integrity of our products. Your Sales Rep will be more than happy to provide you with references should you wish.
All of our items are made custom to order. We have no return or refund policy.
In the rare case where there is a manufacturing or material defect,
we retain the right to either replace or repair that item.
DELIVERY
Our Sign Monuments are delivered fully assembled, ready to put in place. Everything required is included in the 'kit' less a few bags of QuikRete available at any local hardware store for around $3 a bag. Our product is designed to go directly on the ground, so NO concrete footer or pad is required!
INSTALLATION
Our Sign Monuments are designed for a 2-3 person crew to complete in less than an hour. While we will be happy to locate a local contractor, IT IS NOT NECESSARY and a wasted expense. Please speak with your Sales Rep for more info.
OUR MISSION
We thank you for your interest. Over many years, we have fine tuned the entire process of managing Sign Monument Projects. From initial Design Concepts, Permitting, Fabrication, Packaging & Scheduled Job Site Delivery, we have you covered (and will make you look fantastic!). You will find us a pleasure to work with - you are in good hands. |